Privacy Policy

1. Introduction
We (“axisforge”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our website, mobile app, or otherwise engage with our services.

2. Information We Collect
We collect different types of information depending on how you use our services:

  • Information You Provide: When you register, place orders, or interact with us, you may provide your name, email address, phone number, delivery address, billing address, payment information (as processed by third‑party gateways), and other profile or KYC details.

  • Automatically Collected Information: We collect usage data (such as device type, IP address, browser type, operating system, pages you visit, time & duration, referring URLs), cookies, tracking technologies (pixels, beacons), and location data (if permitted).

  • Third‑Party Data: We may receive information from third parties (e.g. advertising partners, analytics providers) about your interests or demographics, which we use consistent with this policy.

3. How We Use Your Information
We use the data we collect for purposes including:

  • To process and fulfill your orders, refunds, returns, shipments

  • To send transactional messages (order confirmations, shipping updates)

  • To personalize your experience (recommendations, offers)

  • To send marketing communications (if you opt in)

  • To analyze usage, monitor performance, improve our services

  • To prevent fraud, enforce policies, ensure security

  • To comply with legal obligations, resolve disputes, enforce our agreements

4. Disclosure of Your Information
We may share your data with:

  • Service providers (logistics, payment gateways, customer support, hosting)

  • Advertising / analytics partners

  • Affiliates, subsidiaries, or business partners

  • Legal or regulatory authorities when required by law or to protect rights

  • Successors in interest (e.g. in case of merger or acquisition)

We require that our partners protect your data and use it only for permitted purposes.

5. Cookies & Tracking
We use cookies, pixels, local storage, and similar technologies to:

  • Remember your preferences and login state

  • Track usage patterns

  • Serve targeted or personalized advertisements

You may disable or block cookies from your browser settings, but some functionalities may not work if you do.

6. Data Security & Retention
We implement technical and organizational measures to safeguard your data. However, transmission over the internet is not 100% secure.
We retain your data for as long as necessary to fulfill business purposes, legal obligations, or to resolve disputes. You may request deletion or anonymization of your personal data subject to applicable laws.

7. Your Rights & Choices
Depending on your jurisdiction, you may have rights such as:

  • Accessing or obtaining a copy of your personal data

  • Rectifying or updating your data

  • Requesting erasure or restriction of processing

  • Objecting to certain processing (e.g. marketing)

  • Withdrawing consent (for operations based on consent)

To exercise your rights or for privacy inquiries, contact us at privacy@roposoclout.com (or your designated contact).

8. Changes to This Privacy Policy
We may update this policy from time to time. We will notify users of material changes (e.g. via email or site notices). Your continued use after changes implies acceptance of the updated version.